First of all, we would like to thank Allah azawajel for having counted us among his guests, for having completed the hajj and returned safe and sound. This is an enormous blessing among his innumerable blessings.however several remarks: the first being the lack of competence of this agency certainly the Saudi authorities missed enormously of thing (not of train of the constant delays, lack of hygiene etc) but the agency also they have their share of responsibility it is not necessary to clear all to them. Some guides showed favouritism (distributing places, maps and advice to whoever they wanted etc), lacked behaviour and wisdom, others lacked pedagogy and were nervous, lacked patience. I'm quite shocked to see that most people say that everything was fine, including the guides, when it's not true, fear Allah, you mustn't lie, you must tell the truth even if it's bitter, there was a lack of anticipation and organisation, There was a lack of anticipation, organisation, people fell ill in hospital, no follow-up or respect for hygiene, there are many things to review, a very narrow understanding of religion by most people who think that the harder it is the better, one last piece of advice to the guides, not all but some, question yourselves, don't confuse complaining with telling the truth and don't confuse patience linked to the hajj and patience linked to a lack of work and organisation, there is science and the light of science.