Testimonials

Haramain Voyages
Excellent
4.8
Based on 366 reviews
BOUHARCHOUCHE B
أول تجربة لنا للعمرة مع وكالة الحرمين، فريق العمل وبالأخص الأخ عمر كان متعاونا جدا وسهلوا علينا كل التفاصيل.حجز الفنادق في أماكن رائعة. أوصي بشدة بالتعامل معهم لرحلات الحج والعمرة. شكرا جزيلا لكم وبارك الله فيكم. بالتوفيق.
Bouanani Nizar
Many thanks to Haramain Voyages for supporting the Hajj 2024. Excellent organisation and communication. The guides were always available and attentive. We will meet again insha Allah for the next Hajj/Omra. Baraka Allah fikoum.
Zitouna Academy
Excellent agencyProfessional and reliable
Dear Sandra
Excellent travel agency. I made the Hajj with them 2024 and I am satisfied 100% Al hamdou li Allah
Yassine Ar
I strongly advise against this agency for the hajj only we were left to our own devices nobody from the agency took care of us absent guide until the departure of Medina where we saw him in a bus then again absent he was with the people of the luxury formula. Fortunately we had Omar who took care of us by nusuk Allah reward him for his smile and availability throughout our stay.Fortunately we had Omar who took care of us dispatched by nusuk may Allah reward him for his smile and his availability throughout our stay.and if despite everything you do not follow my advice I hope you will not send your elderly parents unaccompanied counting on them it would be a disaster.* Concerning your answer it is a lie and I take Allah as witness none of your guides were present for our group except Omar who was dispatched by nusuk and who took care of everything although it was his first hajj, they were surely there for others like those who were luxury formula we had the honor to see "Fathi" to place us in the buses the day when we had finished the rites to go to Medina that is to say when we did not need it any more.Fear Allah in the affairs of Muslims and keep your commitments. I sincerely hope that you will improve but denying will not help you.
Response from the owner: Assalamoualaykoum,We understand your disappointment and are sorry that your experience was not entirely satisfactory. However, we would like to make a few important clarifications for your better understanding.our guides were present in the key places of the Hajj, such as Mina, Muzdalifa and Arafat, to accompany pilgrims through the essential stages of the rites. In addition, guides from Saudi service providers were available 24 hours a day in the hotels to provide transfers and meet the needs of pilgrims. The work of the Hajj relies on close coordination between our guides (Haramain Voyage) and those of our Saudi partners to provide constant support despite the logistical challenges of a pilgrimage attended by millions of people. With regard to the elderly, we systematically insist, before departure, on the need for them to be accompanied by someone capable of supporting them. The Hajj is a spiritual journey, but it is also physically and organisationally demanding, and it is difficult to guarantee a personal presence for each pilgrim, especially in such a crowded environment.We would also like to point out that the majority of the feedback we have received this year has been extremely positive, as evidenced by the many 5-star ratings. These favourable comments reflect the appreciation of a large number of pilgrims for our efforts. However, each experience also depends on the individual perception and personal expectations of each pilgrim. We understand that your experience may be different, and we take note of it so that we can continue to improve.We thank you for sharing your impressions, as they are invaluable in perfecting our services. We hope to have the opportunity to better accompany you in the future.Sincerely.THE HARAMAIN VOYAGES TEAM
تواق
Best trip of my life with a professional organisation from start to finish!
DOP MOUSSA
Al hamdoulilah an exceptional hajj 2024 with lots of emotions, I thank the guides Samy, Assad, Hashemi, and sheikh Abdelkader experienced and professional team, I highly recommend!
Mohamed Ameen
Hajj 2024 with this agency Al hamdoulilah it was a very good organization before and during the departure, the permanent presence of the guides was very reassuring, I recommend!
Saloua NAJIMI
Llies Elkolli
Salemalikoum, I was very happy with this agency and the organisation was perfect right up to the end of the hajj. the brothers were very friendly. they took care of all my administrative formalities. I recommend this agency Salemalikoum.
mohameds sidki
The train is really futuristic on purpose, the food is better than in a restaurant, the service is more than perfect, the connection is perfect in the middle of the desert, at more than 300 km an hour to reach al Madina, it's extraordinarily perfect.
B SAM
I made the Hajj 2024 with the agency. Everything went very smoothly. The guides were present and gave us good advice. I recommend this agency for your future Hajj and Omar. May Allah accept their actions.
Brahim TAOUIL
I'd like to thank the entire Haramain team for their support, both the management and the guides (Sofiane, Adel, Youcef, Sihame, etc.) for the hajj 2024. Before choosing a hajj package, get in touch with the agency so that it can guide you and reassure you for the best.
Ndeye Camara
The Hajj 2024 went very well, my husband was very well received in a beautiful hotel, we have very nice memories.
Brahim Harrouchi
Salam alaykoum. Allah has allowed my wife and I to be His guests for Hajj 2024. Allah has allowed us to live the dream of our lives with wonderful people. The whole team, without exception. We had a wonderful time of sharing, spirituality and brotherhood. We would like to thank you for the organisation and the services of our dear guides. In particular, a big thank you to our guides Sofiane and Youcef for their work, their dedication and their availability. Barrakallahou fikoum for this unforgettable trip. May Allah reunite us in His Paradise as He has reunited us here in Bàs! Amine !
Bourabha Asma
Very good agency, it's thanks to them that I was able to make the hajjThanks again to Djamel
Naima BEN
Very good feedback on this agency with which I was able to perform the hajj. Very serious agency and personnel with the small care and to crown the whole we had a guide "woman", Sihame,which was a great advantage because it was very available and very easily reachable by telephone. I recommend her with my eyes closed 👌
Chouder Razika
Salam,elikoumVoyage avec haramain voyage hadj 2024 , moi et mon mari on tiens a remercier MR hachemi , et MR Abdelkader, ainsi que MR Samy
sekkafi zakaria
Hajj made this year in family with the agency Haramain Voyage, ma sha Allah nothing to say! May Allah preserve you and make your business flourish. Thank you to the person in charge Sheikh Djamel for his availability and professionalism. A big thank you to the teams of guides Abdelkader Samy Sheikh Moctar Assad and uncle Hachemi ma sha Allah nothing to say! I strongly advise eyes closed with Allah as witness Al Hamdulilah!
Geoffrey Lepetit
A good agency that tried its best to organise our pilgrimage despite a change in the organisation by the Saudis that didn't necessarily make the task any easier. Special mention should go to the guide Sihame, who was always quick to help and answer questions, always in a good mood.
Sadio Tamboura
MashaAllah great service for travellers to Medina and Makkah.fast and very efficient.may Allah reward you.
Leïla Marzouk
Thank you to Haramain for organising the pilgrimage, and especially to our guides Nawal and Oqba who were available throughout the trip. Thank you for the reminders, advice and guidance. See you soon انشالله
Safia Fikri
Yacin Fares
Hajj performed with Haramain, everything went well hamdoulilai, a professional team listening to you, really top thank you very much
Marc Montagne
Salam alaïkoum As far as we're concerned, everything went very well for our hajj 2024 Elhamdoulilah. The organisation was very good and the guides were very attentive. We're aware that it couldn't have been easy for them, but the team reacted efficiently. A special thank you to our guide Sihame who did her best at the cost of her health.We met some wonderful people there and we have wonderful memories of them.We have very good memories of Mounir for his constant attentiveness to others and his availability at all times.We hope to make an Omra Inchaallah and it is with pleasure that we will call on the Haramain agency.May Allah bless the hajj for all of us.
tamatifa 91
As Salam wa alaykoum wa Rahmatullahy wa barakaatuhuu, we would like to thank Allah Azzawajal for allowing us to be part of the Hajj guests this year. We thank Him because we experienced our pilgrimage without any shortcomings on the part of the agency or the guides, who were present and attentive to our questions, doubts and logistics.Even though you are bound to the Saudi agencies and their directives, you were able to carry out your tasks to the best of your ability and it was a success, for which we thank you. A special mention to our guides Dur standard 7, Sofiane, Said, Mounir guides very accessible and close to their faithful and may Allah reward you a hundredfold, as for our only female guide Sihame, a sister more than committed to the faithful Allahuma barek, few hours or even no sleep at the risk of his own health in the sole purpose of helping us to live our Hajj best always concerned that we succeed our rites of course with the hope that Allah accepts .... We thank Allah for having had you as guides and Allah knows how difficult being a guide can be for various reasons and when the mission is well carried out it must be said and underlined Al hamdoulilah.We wanted to give our sincere opinion on this team which we hope will have the reward it deserves for their actions and their immeasurable efforts.جزاكم اللّه خيرًا
Ahmed ; (abouhamza)
Salam alaykoumThe most beautiful trip that I made, with but pilgrims of this yearI highly recommend the agency haramain voyage very well framed by the persons in charge djamil and omar and sofiane machallah also thank you, with the brothers and sisters the guides [ hachmi abdelkader, assad ahmed, omar oqba et autres ] Malgré les difficultés qu'on a déjà attendues avant notre départ, merci aux guides au top Allah y barek et aussi merci aux pèlerins qui nous ont aidés à faire notre travail et à participer à la réussite de ce pèlerinage.Thank you to the whole team and to the agency! May Allah reward you
Sami Y
First of all, we would like to thank Allah azawajel for having counted us among his guests, for having completed the hajj and returned safe and sound. This is an enormous blessing among his innumerable blessings.however several remarks: the first being the lack of competence of this agency certainly the Saudi authorities missed enormously of thing (not of train of the constant delays, lack of hygiene etc) but the agency also they have their share of responsibility it is not necessary to clear all to them. Some guides showed favouritism (distributing places, maps and advice to whoever they wanted etc), lacked behaviour and wisdom, others lacked pedagogy and were nervous, lacked patience. I'm quite shocked to see that most people say that everything was fine, including the guides, when it's not true, fear Allah, you mustn't lie, you must tell the truth even if it's bitter, there was a lack of anticipation and organisation, There was a lack of anticipation, organisation, people fell ill in hospital, no follow-up or respect for hygiene, there are many things to review, a very narrow understanding of religion by most people who think that the harder it is the better, one last piece of advice to the guides, not all but some, question yourselves, don't confuse complaining with telling the truth and don't confuse patience linked to the hajj and patience linked to a lack of work and organisation, there is science and the light of science.
Habib laleye
Dylan Byrd
Salam aleykoum wa rahmatullah. I would like to briefly give my opinion on haramain voyage and the hajj 2024 that I made with them AlHamdoullilah.everything went very well, the organisation via the telegram groups to give us all the information and appointments was really perfect.I would like to thank all the haramain voyage team for their professional and sincere work towards the pilgrims, as well as their patience.And above all a big thank you to my 2 guides Omar and especially Adel who welcomed me on my arrival in Mekkah and took care of allocating my room, accompanied me to activate my sim card (I was a little lost not speaking Arabic).may Allah give you the highest degrees of paradise and your families.
Hamada Timera
Salam aleykoumI made my Hajj 2024 with Haramains voyage, al Hamdulilah all c'est bien déroulé.merci à vous d'avoir contribué à la réalisation du voyage de notre vie de ma femme et Moi.qu'Allah vous récompense, car ce n'était pas évident tous les jours mais pour autant vous sût faire preuve d'une grande patience.Thank you very much to our guides of the Dur standard 7 Mounir and Siham.bravo! I strongly recommend this agency because their seriousness and their transparency allowed us to be serene during our Hajj.may Allah accept our hajj.Amin
iadbsk
I'd like to thank the guide Sofiane and all the others, as well as the female guide Sihame, for their support during this pilgrimage, may Allah reward them! 🤲🏻🤲🏻🤲🏻
Tay Ba
Assalamu alaikum wa rahmatullahi wa barakatuh,I went on the Hajj 2024 with Haramain Voyage, and before the trip I was very well organised, with face-to-face and video meetings to explain the rites and organisation of the hajj.A kit was offered including: a Haramain travel passport cover, luggage tags, a small guide explaining the rites with invocations.Concerning the trip it went well overall Al hamdoulillah despite some unforeseen events which were not the fault of the agency but of the provider.As far as the guides were concerned, they were present, unfortunately in Mina (on the woman's side) we were supposed to be with a guide but because of the organisation we were quite alone and the guide didn't seem to be aware that we were with her but AL hamdoulillah we were very lucky because we bumped into her when we left for Arafat.A big thank you to the Haramain voyage team in particular to Hachmi Abdelli and Abdel Qader Nouadri for their support which was always very professional and of high quality.JazakAllah
E M
Hajj 2024A big Salam and a thank you to the Haramain travel team especially Abdelkader , Assad , Lhachmi and OmarThank you for your kindness towards the pilgrims, your support, your advice and so much moreThank you Allah for your investment and your patienceI spent an excellent Hajj with you and the pilgrimsHoucine
hafida khabbach
I would like to thank and recommend Haramain Voyages, who were with us from start to finish. I would like to thank all the guides who accompanied us and did their best to ensure that our hajj was completed in the best possible conditions. I would also like to say a big thank you to our guide Sihame, who listened to us and was there for us. May Allah accept all our hajj, inchAllah.
N C
During the pilgrimage to Mecca we were happy and very satisfied with our guides who accompanied us. I'd like to thank them for their support, their guidance and above all for the way they looked after us. I would especially like to mention Mr Ogbi and Mrs Nawel for what they did for me and my wife, who fell ill because of the air conditioning. I'll never forget their dedication to us at a very difficult time. A big thank you from myself and my wife to Mr Ogbi and Mrs Nawel. Generally speaking, we were very satisfied with the guides who accompanied us. May God protect them and offer them everything that will make them and their families happy. I don't want to forget to thank all the people in charge of Haramain voyages agency. والسلام عليكم ورحمة الله وبركاته.Mr ZAIM Abdellah and his wife.
Cisse Moussa
My trip to the hajj 2024 went really well, al hamdoulilah, and I'd like to thank the Haramain agency for their excellent organisation. A big thank you to Assad and the team of guides for their invaluable support during this trip.
Essadia Ouard
We would like to thank Haramain voyages for their support and professionalism from start to finish in organising our 2024 pilgrimage. The preparation before departure was very useful both logistically and spiritually.On site we benefited from the presence by our side of our guides Nawel and Oqba with whom we lived an unforgettable experience and who did everything to facilitate the logistics on site.May Allah reward them for having contributed to making this pilgrimage possible.We only retain the positive, the beautiful moments shared and the beautiful encounters we made.A big thank you to Nawel, our guide for her patience, kindness and generosity. May Allah reward and preserve you.
Fatima B
Salam I made my pilgrimage in June, my guides were Nawell and Okba who were present. She is an exceptional guide, she was present in our group with kindness, availability, and a great ability to listen to everything we did and asked. She was able to give us great strength which helped me during our stay. Personally, knowing that she was by my side at every difficult and trying moment, I was reassured by her presence and also that of Okba.I'd like to thank them very much and I'd also like to highly recommend them to the agency as they are serious people who were there for the pilgrims and gave each of us reassurance and above all constant respect. I hope that if God allows me to return to the Holy Land Inchallah I'll ask Nawell to be my guide.
Bah Boundy
Very good experience with the Haramain team during this hajj 2024.
ramdane sam
Excellent hajj 2024 trip, thanks to Fathi, okba, soufiane and the rest of the haramain team. They were at our service and I highly recommend this agency.
Fadila Chouachi
Salem alikoum. I would like to thank you for your support and dedication. May Allah reward you, especially Nawel and hajj Oqba. Thanks to you we were able to perform our pillar with complete peace of mind. We are very happy to have shared this moment with you and especially we had the feeling from beginning to end to be supervised by professionals and in full safety. Thank you Haramain for your seriousness and your availability. Nawel has been a great help to me, with her knowledge and patience. May Allah reward you for your actions, Barak allah oufil.
Leila Bou
Alhamdou lillah we were accompanied by our dear guide Nawel, who is an extraordinary good listener. The journey and the pilgrimage were made easier by the presence and religious knowledge of our guide Nawel.Barak Allah ufikoum Haramain for having selected competent guides like Nawel.Jazaha Allahou Kheir
Racky Diallo
My first Hajj experience went well, thanks to Allah above all. Haramain voyages' support before and during the trip was very beneficial. My husband and I were able to benefit from preparation beforehand thanks to the various meetings set up and support during the stay thanks to guides Oqba and Nawal who were present at every stage of the Hajj and the rites. A special mention to Nawal 😉 who listened to the pilgrims with kindness and above all provided impromptu reminders that reassured us. BaarakaAllahu Fiikoun to the guides 😊
Samir Arabat
Salam allaykum I am very satisfied me and my wife by our guide okba and nawel it was very well to pass they was present during all the rites of haj that allah protected them, it is a very good experience with agency Haramain.
Soumia Arabat
The hajj went well with this agency. Nawal, our guide, was kind and attentive, it was a good experience! And her husband عقبة
Sonia Abdeljelil
A big thank you to the different guides of the Haramain team: brother Oqba, Fethi, Mustapha and the guide Sister Nawal for their attentiveness, wise advice and great patience during this HAJJ 2024, one of the hottest and most intense. Despite some last-minute setbacks beyond the control of the agance, I would like to commend the Haramain agance, which was able to manage certain constraints imposed by the Saudi authorities. Well done again to the Haramain team, as organising the HAJJ is a real challenge given the number of pilgrims involved. I hope to be able to repeat the experience with Haramain with an oumra inchallah very soon. And 1000 thanks again to Sister Nawal for her patience, her attentions, her enlightenment and all the information she shared in good time. JAZAKOUM ALLAH KHIR TO THE WHOLE HARAMAIN TEAM.
Chek kami
As salam alaykoumHajj performed in June 2024 with the agency Haramain First of all I thank Allah Azawajel to have made me his guest that Allah grants us a hajj Mabrour I spent a very good stay I thank all the guides in particular sami, Abdelkader, achmi without forgetting all the others thank you for the many reminders advice I recommend this agency good luck for the continuation
Abdeslem Hourchmi
Salam aleykoum,It was an unforgettable experience with Haramain voyage, which my wife and I will never forget. A big thank you to Sofiane for his availability throughout the trip, was very attentive and Youcef also very warm and attentive throughout our stay. Thank you to all the haramain travel team in general who have participated from near and far to the good of our sacred journey. I recommend 2000%. May Allah accept our hej inch'Allah and barakallahoufikoum.
Leila Barser
We were lucky enough to be accompanied by guides Ogba and Nawel during our pilgrimage with Haramain Voyages, and we couldn't be more satisfied with their service. From the first day to the last, they were exceptionally attentive to our requests and questions. Their availability and kindness really made a difference to our experience. Without forgetting Chainese and Selma for their welcome at the airport, which was important for our departure and the start of this adventure. We recommend them without hesitation and with our eyes closed.
hocine BARHOUM
Super agency with exceptional organisation, thanks to the guides OQBA and NAWAL who looked after the pilgrims throughout the pilgrimage. I would also like to thank Chayineze and Selma for their welcome at the airport 😘
My slime world
Salem très bon guide très présent à l'écoute des pèlerins je vous les conseils très bonne agence sérieuse Inchalla une omra avec haramaiin voyage foncer c la meilleure agence et je voulais remercier en particulier le couple okba Nawel pour leur aide leur empathie leur compréhension et l'amour de leur dévouement envers leur pèlerin j'aimerais remercier tous surtout Nawel elle été très présente pour les maman jazallahoukheir et je voulais remercier la petite Chainese pour son efficacité son sourire sa bonne humeur qu'alla their pilgrim I would like to thank them all especially Nawel she was very present for the mothers jazallahoukheir and I wanted to thank the small Chainese for its effectiveness its smile its good mood that allah preserve you we wish the best it my best agency to remake and I strongly advise it
Sabah Ridacker
My first experience of this sacred land will remain unforgettable, marked by a connection of my heart with the Divine and all the pilgrims. I hope that every Muslim will experience these moments of fulfilment, and that they will show patience and indulgence so as not to alter their Hajj. I would like to thank all our guides for their availability, their kindness (Nawal & Oqba) and for having been constantly present at our side.
samah oualali
As Selem aleykoum, very good organisation, the whole team is very professional. I highly recommend Haramain Voyages.
Soufiane OUALALI
Very good experience, serious and pleasant staff. I recommend 100%.
Hsab B
An exceptional trip, with more than five stars in our eyes and hearts. ❤️Nous We still have tears in our eyes when we think of our trip with an exceptional guide couple, Nawel and Okba. May God reward them Inch'Allah. Amine 🤲🏼Super reliable agency up to our expectations El hamdoulilah.
robin stone
Mamadou KAABA
I highly recommend this agency and its dynamic team, and congratulations on everything. Finally, I'd like to say a special thank you to the guide, Youssef, who is a caring person and a guide who shows empathy and attention to pilgrims.
aniss khaled
Hajj 2024 with the Haramain Voyage team. Even before we left, the guides were available and responsive, MachaAllah, which gave me confidence. The prior training provided by Haramain was a great help. On site, we regularly found a guide physically available in the hotel lobby if we needed one. What can I say about the patience, availability, solidarity and cool-headedness of the guides in preparing for and taking part in the rites, with all the challenges they faced (people with reduced mobility, fatigue, heat, etc.). May Allah reward you for your commitment and dedication. There were a few logistical difficulties, particularly during the transfers, but these were not the fault of the agency (rather the service provider or the ministry Allaho A3lam). I would like to thank the Haramain Voyage staff: Siham, Saïd, Mounir, Sofiane and Maati, who all helped me at one time or another during my stay. I would like to thank the staff at Haramain Voyage: Siham, Saïd, Mounir, Sofiane and Maati, all of whom helped me at one time or another during my stay (sorry if I misspelled a name or forgot someone).Special thanks to Siham, who was our guide and who did the job perfectly.I recommend this travel agency without reservation.NB: for the elderly or people with reduced mobility, and whatever the agency, I strongly recommend an accompanying person.Barakalaho fikoum wa jazak Allahu khairan.Aniss
Djibril Djibril
السلام عليكم ورحمة الله وبركاتهالحمدللهPersonnellement it is a very good agency well organized and follows well its pilgrims with practical advice.All the guides are attentive as well as the management ( Cheikh Sofiane, Mourad, Moustapha, Said) Machallah really it was a very good religious experience.I am very satisfied.Djibril
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